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We're Hiring!

Technology Improvement Manager

  • 596403
  • Canberra, ACT, Australia, 2601
  • Full Time - Permanent
  • Join an exciting team who together, are building something remarkable 
  • Investment in you - learning opportunities, experienced mentors and accessible leadership 
  • Gain access to Downer career development, financial, health and lifestyle benefits 

 

At DPS, you’ll find purpose, impact and huge opportunity. Join us as our Technology Improvement Manager and help make it happen.

 

A real endeavour, achieved with you 

 

As Australia’s multi-disciplinary advisory and business partner of choice for clients in defence, government and infrastructure, we deliver complex things that matter. It's not always an easy task, but anything worthwhile seldom is. Great things are rarely accomplished alone. We’re building something remarkable. Now we just need you.

 

A real endeavour, shaped by you 

 

We’re proud of all we’ve achieved so far but there’s still so much more to do.  And your job, as a of Technology Improvement Manager, will be critical in helping us to build a better, stronger, more agile DPS.

 

Reporting to the Director of Business Operations, the Technology Improvement Manager is accountable for ensuring internal business systems used by DPS are set up correctly, running efficiently and effectively to support day-to-day business operations and continual improvement of these systems is implemented. The Technology Improvement Manager is also responsible for continually assessing system usability and initiating improvement uplifts as required.

 

To succeed in this endeavour, you will:

  • Leadership and people management of two team members
  • Technology system management including fulfilling the role of System Manager for the DPS Microsoft Dynamics solution
  • Establish governance and control processes to ensure changes and configurations to the system are performed in a controlled manner
  • Ensure system information and cyber compliance with DISP requirements
  • Develop and implement a scalable training delivery model that focuses on a self-service training model to utilise Microsoft Dynamics and other defined DPS Technology solutions.
  • Develop and implement a scalable training delivery model that focuses on a self-service training model to utilise Microsoft Dynamics and other defined DPS Technology solutions.
  • Develop and implement a scalable training delivery model that focuses on a self-service training model to utilise Microsoft Dynamics and other defined DPS Technology solutions.

 

A real endeavour, driven by you

Our work is highly complex and confidential, so there are some things you must have to fulfil this role:

  • A current baseline security clearance or higher

 

We’re also looking for:

  • Prior experience in a similar role with experience system management of Microsoft Dynamics
  • Prior experience as a people leader is highly regarded
  • The ability to effectively prioritise and adapt to changing needs
  • Strong communication skills, and a natural ability to build trusted relationships with team members, customers, and partners

 

More than anything, you’ll have a strong work ethic, a positive attitude and a drive to provide outstanding support for our people and programs that build sovereign capability and deliver complex things that matter.

 

Why Downer Professional Services? 

 

At DPS, you’ll find the opportunity to build something remarkable. Here are some of the reasons why our people love working here: 

  

Work with purpose. You’ll deliver or enable critical defence and non-defence projects and programs in Australia, for Australia. Your expertise will help build sovereign capability. 

  

Great projects, influence, and impact. You might join us for the projects, but we think you’ll stay for the impact you can have.  With high project ownership, agile problem solving and accessible leaders, you can go further at DPS. 

  

Your opportunity to build something remarkable. We’re proud of all we’ve achieved. But there’s much more to do. Together, we’re building a better, stronger, more agile DPS. From process and systems to culture and communications, we're working hard to enable our teams to do their best work, whoever and wherever they are. 

  

We encourage you to join us on our greatest endeavour. We’ll support and recognise your contribution, and you’ll also enjoy a range of benefits including: 

  

  • Veteran support initiatives and policies, including up to 20 days of Reservist Leave for veterans to remain connected as they transition out of active service 
  • An Employee Assistance Program providing access to professionals to support you (and your family) to achieve your personal or professional goals through wellbeing coaching, counselling, financial advice, legal advice and more. 
  • Affordable healthcare covers, discounted car purchase and rental (with selected brands), and other retail discounts. 

  

Ready to join us on our biggest endeavour? 

  

Take your career to the next level. Apply for this position. 

  

Downer Professional Services is an equal opportunity employer committed to fostering a diverse and inclusive culture. We do not discriminate on the basis of gender, race, religion, colour, national origin, sexual orientation, age, marital status, veteran status, or disability. Accordingly, we encourage applications from people of diverse backgrounds, including First Nations People and those from culturally and linguistically diverse backgrounds. 

Apply Now

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