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We're Hiring!

Works Coordinator

  • 593145
  • Newcastle, NSW, Australia
  • Full Time - Permanent

Downer's contract with NBN Co’s Unified Field Operations – Networks (UNIFY) manages and optimises the National Broadband Network. The objective of the contract is to “Deliver great customer experience through exceptional network management” which will be achieved by restoring the network as soon as possible after an incident has occurred whilst continually improving and ensuring the integrity of the network by undertaking proactive and reactive maintenance activities.

Due to continued growth and an increase in works, we have an opportunity for a Works Coordinator to join the Technical Operations Centre in Hexham, NSW.  In this fast paced role, you will allocate works to the Internal and External workforce and monitor the progress of works through to practical completion ensuring services are delivered as soon as possible whilst keeping the client informed of progress.

ABOUT YOU

  • Availability to work a rotating 5 day week, Monday to Sunday; staggered start times from 7am – 1pm.
  • Availability to work a roster that can accommodate 24x7x365 days per year dependent on business requirements
  • Workforce Planning/Scheduling experience on a major project or within a large organisation
  • Solid knowledge and experience with a workforce management system
  • Ticket of Work environment experience essential
  • Experience in the Telecommunications industry is highly preferable
  • Background in Customer Relations Management
  • Strong interpersonal skills to be applied to all operational levels for internal and external relationships
  • Strong organisational skills, including written and oral communication
  • Proven ability to coordinate works with multiple work disciplines and facets
  • Proven track record of managing Sub-Contractors to meet defined targets
  • Knowledge of multiple facets of Telecommunications technology and practices (Copper, Fibre, HFC, Equipment Install)
  • Knowledge of Schedule of Rates and their application
  • Ability to incorporate innovation into work processes and outputs
  • Focus on Zero Harm and Risk management

WHAT WE OFFER

  • Employment in an essential services industry
  • Employee benefits & wellness program
  • Access to professional and personal L&D programs
  • Supportive leadership and a great team dynamic

For more information please contact Paula Collins - Talent & Sourcing Business Partner on Paula.Collins@downergroup.com

Please note that applications will not be accepted via email. Please submit your application via the advertisement.

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